RSP Article Series: Research Insights for Migrant-centric and Gender-smart Remittance Innovations

The United Nations Capital Development Fund (UNCDF) has partnered with remittance service providers (RSPs), helping them run innovation pilots to support better access to and usage of digital remittances for migrants’ wider financial inclusion and resilience.    As part of the partnership, we conducted market scans and undertook data analysis of more than 70 million remittance […]

Access to and usage of digital remittances: A case study of SentBe

Authors: Alejandro Gonzalez-Caro, Marup Hossain and Julie Kamau. Key highlights Outbound remittances from the Republic of Korea grew rapidly in the last decade. To support the digital financial inclusion of migrants and their families, UNCDF has partnered with SentBe, one of the first Samsung Pay partners and the country’s fastest-growing digital remittance companies. The SentBe […]

Envois de fonds : passage des espèces au numérique, enseignements d’une étude sur Wizall Money au Sénégal – Première partie

Auteurs : Sarah Lober, Mamadou Diallo et Mahamadou Illboudo Points saillants  Le Sénégal est l’un des principaux pays africains bénéficiaires des envois de fonds, et son marché des services dans ce domaine est arrivé à maturité pour l’innovation numérique. Wizall Money est l’un des rares prestataires au Sénégal à proposer des retraits de Mobile Money […]

Financial Inclusion of Blue-collar Men and Women Migrants in the UAE: Opportunities and Challenges—The Case of RAKBANK and Edenred

Authors: Mercy Wachira, Julie Kamau and Alejandro Gonzalez-Caro Key highlights Eighty-eight percent of the United Arab Emirates (UAE) population constitutes migrants, accounting for billions of dollars in outward remittances. Close to 60 percent of these migrants constitute low-income, or blue-collar, workers, earning less than the minimum requirement to open a UAE bank account. COVID-19 restrictions […]

Insurance and Pensions: Charting the Path for Migrant Financial Resilience

Authors: Premasis Mukherjee, William Price Introduction Approximately four percent of the global population, nearly half of whom are women, live and work outside their countries of origin. Remittances from these migrants represent a vital source of savings and supplementary income for millions of households in low- and middle-income countries. They are also pivotal for the […]

Switching from cash to digital remittances, research insights from Wizall Money in Senegal

Authors: Sarah Lober, Mamadou Diallo, and Mahamadou Ilboudo Key insights  Senegal is one of the top remittance-receiving countries in Africa, and its remittance services market is ripe for digital innovation. Wizall Money is one of the few providers in Senegal offering mobile money payouts via its recently-introduced digital wallet.    Only 20 percent of Wizall’s […]

Integrating remittance and mobile wallet services: A case study of IME Pay in Nepal

Authors: Ali Asad Rashid, Houle Cao and Robin Gravesteijn Key takeaways  Inbound remittance receipts are a lifeline for Nepal’s economy and people. To support these transactions, in 2020, IME Pay combined its existing international remittance and mobile wallet services to enable customers to receive international remittance transfers directly into their mobile wallets.  Overall, women have […]

Access and Usage of Digital Remittances: A Case Study of Ping Money in The Gambia

©UNCDF Authors: Marup Hossain, Muhammad Ali Akram and Eugenia Perez Pons Key takeaways The Gambian economy greatly depends on international remittances, more than ever during the COVID-19 pandemic period. However, the country is currently unable to take full advantage of these flows because a large share is sent through informal mechanisms. As a result, there […]

Gender-smart product design: using customer archetypes to design digital remittances for women migrant domestic workers – PART 2

Authors: Julie Kamau, Uloma Ogba, Alejandro Gonzalez-Caro Click here for part 1 PART 2 – Leveraging customer archetypes to shape the value proposition of digital remittances for women foreign domestic workers ​ When working with remittance service providers (RSPs) to design gender-smart and migrant-centric digital remittances, UNCDF starts by supporting the RSP to better understand […]