Accelerating the adoption of mobile wallets for remittances in Senegal: Insights from Wizall Money

By Sarah Lober, Julie Kamau, and Mamadou Diallo Key Takeaways Findings from a phone survey and in-depth interviews with Wizall customers confirmed that limited digital financial literacy combined with limited trust in and familiarity with cash are major barriers preventing more widespread adoption of digital wallets to receive remittances. Receiving remittances digitally leads to increased […]

Pourquoi les statistiques sur les envois de fonds sont importantes pour l’Afrique

Auteur : Paloma Monroy, spécialiste principale des transferts de fonds. La Journée africaine de la statistique est célébrée chaque année le 18 novembre pour stimuler le développement des statistiques en Afrique et sensibiliser le public au rôle vital que jouent les statistiques dans tous les aspects de la vie sociale et économique du continent. Aujourd’hui, […]

Remittance Statistics and Why They Matter for Africa

Author: Paloma Monroy, Senior Remittance Policy Specialist. African Statistics Day is celebrated every year on 18 November to drive the development of statistics in Africa and increase public awareness about the vital role statistics play in all aspects of Africa’s social and economic life. Today, the United Nations Capital Development Fund (UNCDF) joins in celebrating the […]

RSP Article Series: Insights for Migrant-centric and Gender-smart Remittance Innovations

The United Nations Capital Development Fund (UNCDF) has partnered with remittance service providers (RSPs), helping them run innovation pilots to support better access to and usage of digital remittances for migrants’ wider financial inclusion and resilience. As part of the partnership, we conducted market scans and undertook data analysis of more than 70 million remittance […]

Access to and usage of digital remittances: A case study of SentBe

Authors: Alejandro Gonzalez-Caro, Marup Hossain and Julie Kamau. Key highlights Outbound remittances from the Republic of Korea grew rapidly in the last decade. To support the digital financial inclusion of migrants and their families, UNCDF has partnered with SentBe, one of the first Samsung Pay partners and the country’s fastest-growing digital remittance companies. The SentBe […]

Envois de fonds : passage des espèces au numérique, enseignements d’une étude sur Wizall Money au Sénégal – Première partie

Auteurs : Sarah Lober, Mamadou Diallo et Mahamadou Illboudo Points saillants  Le Sénégal est l’un des principaux pays africains bénéficiaires des envois de fonds, et son marché des services dans ce domaine est arrivé à maturité pour l’innovation numérique. Wizall Money est l’un des rares prestataires au Sénégal à proposer des retraits de Mobile Money […]

Financial Inclusion of Blue-collar Men and Women Migrants in the UAE: Opportunities and Challenges—The Case of RAKBANK and Edenred

Authors: Mercy Wachira, Julie Kamau and Alejandro Gonzalez-Caro Key highlights Eighty-eight percent of the United Arab Emirates (UAE) population constitutes migrants, accounting for billions of dollars in outward remittances. Close to 60 percent of these migrants constitute low-income, or blue-collar, workers, earning less than the minimum requirement to open a UAE bank account. COVID-19 restrictions […]

Insurance and Pensions: Charting the Path for Migrant Financial Resilience

Authors: Premasis Mukherjee, William Price Introduction Approximately four percent of the global population, nearly half of whom are women, live and work outside their countries of origin. Remittances from these migrants represent a vital source of savings and supplementary income for millions of households in low- and middle-income countries. They are also pivotal for the […]

Switching from cash to digital remittances, research insights from Wizall Money in Senegal

Authors: Sarah Lober, Mamadou Diallo, and Mahamadou Ilboudo Key insights  Senegal is one of the top remittance-receiving countries in Africa, and its remittance services market is ripe for digital innovation. Wizall Money is one of the few providers in Senegal offering mobile money payouts via its recently-introduced digital wallet.    Only 20 percent of Wizall’s […]

Integrating remittance and mobile wallet services: A case study of IME Pay in Nepal

Authors: Ali Asad Rashid, Houle Cao and Robin Gravesteijn Key takeaways  Inbound remittance receipts are a lifeline for Nepal’s economy and people. To support these transactions, in 2020, IME Pay combined its existing international remittance and mobile wallet services to enable customers to receive international remittance transfers directly into their mobile wallets.  Overall, women have […]